Frequently Asked Questions

Find answers to common questions about lessons, booking, and more.

Booking & Payment Policies

For detailed information on cancellations, refunds, and rescheduling, please see our official Booking & Refund Policy page. We've designed it to be clear and fair for everyone.

Frequently Asked Questions

Booking & Payment Policies

How do I get started?

What happens after my free trial?

How does the booking and payment process work?

How long does it take for my payment to be confirmed?

What is your 3-Hour Confirmation Guarantee?

What is your cancellation and refund policy?

What time zone are the lessons in?

What dialect of Amharic do you teach?

What are the technical requirements for a lesson?

What happens if I have a bad internet connection during a lesson?

Can I bring a friend to my 1-on-1 session?

Do you offer specialized lessons for kids?

Do you provide a certificate of completion?

What happens if I miss my lesson?

What happens if the tutor misses a lesson?

What are the packages or subscription models available?

Do lesson packages expire?

What is the meaning of ABYLANG?

How can I contact the tutor directly?